Willi Santa Claus

We deliver to:

• Germany
• Austria
• Switzerland
• Netherlands
• Belgium
  Luxembourg

Your country is not listed? Send us a message at hallo@dogsmopolitan.de

Attention:

For orders to a non-EU country (e.g. Switzerland), customs duties and import taxes apply, which must be borne by the customer. They are not displayed during the checkout process, but are to be paid directly to the shipping service provider upon parcel delivery.

Furthermore, due to ongoing customs issues and the significant additional effort involved in shipping to a non-EU country, we have decided not to refund the German VAT, even if customs documents can be provided.

For deliveries within Germany, we charge a flat rate of €4.95 per order. For orders of €75.00 or more, we ship within Germany free of charge.

Special notes on international shipping:

For international deliveries, customs duties, taxes, and fees may apply, which are not included in the displayed total price. Due to the size and weight of the Hyggebed, shipping costs for international orders are higher. The shipping costs for your country will be clearly displayed again in the shopping cart after you enter your address.

International shipping costs:

• Austria €9.99
• Switzerland €19.99
• Netherlands €6.99

• Bank transfer
• PayPal
• PayPal Installments
• Apple Pay
• Google Pay
• Sofortüberweisung via KLARNA
• Installment payment via KLARNA
• Invoice purchase via KLARNA
• Visa
• Mastercard
• American Express

Please use the Dogsmopolitan returns portal for all returns. You can easily process your return online and book your return label using your order number and email address. You can access the returns portal here https://dogsmopolitan.de/apps/returns

You can find our current opening hours here: https://www.dogsmopolitan-shop.de/pages/stores-offnungszeiten

You can find our shop on the most beautiful beach in the Netherlands - in Domburg. Here we have provided our Holland special for you with all the tips for a perfect holiday with your dog www.hollandmithund.com

We look forward to your visit to our dog shop. We want you and your four-legged friend to feel right at home with us. Browsing, sniffing, and laughing are explicitly encouraged – there's also delicious coffee, treats, and a nice chat to go with it!

At DOGSMOPOLITAN, you won’t find anything that’s available in big chain stores. Instead, you’ll find: Many different trendy labels from all over the world – whether from the USA, England, Australia, the Netherlands, and especially from small manufacturers in Germany that create authentic products without a lot of bells and whistles – and all with plenty of love for dogs.

Additionally, you will find: A BARF shop: BARF from species-appropriate animal husbandry. The Dogsmopolitan snack bar for a mixed bag of chew treats for your darling. Cool, individual toys. Chic leashes & collars. Heavenly beds & cushions. Really good care products. And of course: healthy dog food (wet and dry)

Of course! Let us know your wishes and plans, and we will put together a private shopping tour with individual advice after store hours. Treat yourself to our private shopping offer alone or with friends/small groups, such as your dog school classmates. You will get to know the history of DOGSMOPOLITAN and perhaps discover a thing or two you hadn't noticed before.

Simply send us an email at hallo@dogsmopolitan or call us at +49 (0)173-418 72 56. We are happy to offer you the opportunity for an individual consultation after store hours.

We are also happy to guide you through our product range virtually. Book a free private shopping appointment now so that we can take a virtual tour of the Dogsmopolitan store together via FaceTime or WhatsApp.

This allows us to discuss your questions and wishes directly, giving you the opportunity to shop with us from the comfort of your home.

We are here for you! Completely individual and personal - from dog lovers for dog lovers.

You can reach us through the following channels:

• Chat
• Phone
• WhatsApp
• E-mail

And click here for customer service